Shipping policy

Thank you for shopping with Velixas. We are committed to delivering your order safely and as quickly as possible.

Order Processing

• Orders are typically processed within 1–2 business days after they are placed.
• Orders are not processed or shipped on Sundays or public holidays.
• During high-demand periods, processing times may be slightly longer.

Shipping Time

Estimated delivery time is 3–7 business days, depending on your location and courier availability.

Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, tracking details (if available) will be shared with you through email, SMS, or WhatsApp.

Delivery Issues

Please ensure that the shipping address and contact details provided during checkout are accurate.

Velixas is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Delayed or Lost Shipments

If your order is significantly delayed or appears to be lost, please contact us. We will work with our shipping and fulfillment partners to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: velixaa666@gmail.com